Our industry preaches the importance of treating your rental property ownership like a business and like any business tenants are your customers. But this is one thing landlords often overlook—customer service. Your tenant is your customer and their needs and wants will often times dictate the success of your rental.   Treating your tenants well and […]

Checking an applicant’s photo identification is part of the tenant screening process. You need to know who’s renting your property and that they’re being honest about their identity.