When a good tenant loses a job and cannot pay rent, what should you take into consideration before you evict them? Each week veteran landlord and property manager Hank Rossi answers questions from other landlords and property managers around the country about their rentals. Dear Landlord Hank, If you have a good tenant who pays [...]
Criminal background checks and whether you have reviewed lately how you use them in tenant screening is the Grace Hill tip of the week. By Ellen Clark A federal lawsuit in New York is challenging a landlord’s blanket ban on leasing to people with criminal backgrounds. The federal government has advised landlords against such bans, saying they could [...]
Is it normal for an out-of-town landlord to ask for a security deposit before mailing keys? Each week veteran landlord and property manager Hank Rossi answers questions from other landlords and property managers around the country about their rentals. Dear Landlord Hank: I have a question regarding a property for rent in San Jose, California [...]
If a local city council bars criminal background checks, such as Seattle did recently, what can a landlord or property manager still do to protect themselves? ARPOLA spoke to one of the top experts in the country on criminal background checks, David Pickron, to find out. 3 Actions A Landlord Can Start With Without Using [...]
Here are some tenant screening and selection tips and ideas this week from Landlord Hank including some of the personal assessments he does in his tenant selection. By Landlord Hank I was very proudly showing my very first rental property, which had been extensively renovated, to a nicely groomed and mannered young woman. She arrived [...]
Screen potential tenants by observing behavior and responses to basic questions. Learn more in this article.
10 Important things you need to know about criminals and why you must run a criminal background check on every potential tenant.
Tenant references are something many landlords want to turn up those nose at. In the digital age they are convinced they can learn everything they need to know about a perspective tenant on the internet. But there is power in checking references and taking the time to make those calls. The best information you can [...]
Our industry preaches the importance of treating your rental property ownership like a business and like any business tenants are your customers. But this is one thing landlords often overlook—customer service. Your tenant is your customer and their needs and wants will often times dictate the success of your rental. Treating your tenants well and [...]
Checking an applicant's photo identification is part of the tenant screening process. You need to know who's renting your property and that they're being honest about their identity.
Here are 5 tips for landlords on how to create a sensational telephone presentation for tenants. Answer your phone promptly but don’t answer the phone in a busy or noisy location. Over 48% of phone calls are made from a cell phone. It can be difficult for a potential resident to hear, they may not [...]
Full credit reports come with a slew of strict regulations. Get over it. You should look at more than credit!
One area for which landlords commonly need assistance involves tenant dispute resolution and tenant screening is a key help in this area. One common dispute between tenants and landlords is the withholding of rent payments. If landlords fail to provide certain repairs, then tenants may decide not to pay their rent until the problem is [...]