Dear Landlord Hank: Where Do You Draw The Line On Normal Wear And Tear?

The definition of what is normal wear and tear in a rental can be somewhat subjective at times. Each week veteran landlord and property manager Hank Rossi answers questions from other landlords and property managers around the country about their rentals. Dear Landlord [...]

How Disability Friendly Is Your Rental And 12 Tips To Fix It

With 10,000 Baby Boomers turning 65 every day, it is likely you as a landlord or property manager will begin to get more requests from potential tenants about whether your rental property is disability friendly. Or, you may be asked to make a [...]

Dear Landlord Hank: Can you spell out what tenants should expect in a walk through inspection?

A walk through inspection with tenants, especially exit inspections, and whether to give them a heads up is the question. Each week veteran landlord and property manager Hank Rossi answers questions from other landlords and property managers around the country about their rentals. [...]

Apartment Owner Ordered To Pay $1.6 Million In Bed Bug Lawsuit

A jury has awarded a California family $1.6 million in one of the largest single bed bug case awards ever reported, according to a release. Liliana Martinez told NBC in Los Angles her family suffered for months with bed bugs at the Kahala [...]

Landlords Win Seattle Case As Judge Strikes Down Law

Seattle landlords and property managers have won a case against the Seattle City Council’s ordinance that mandated landlords and property managers accept the first qualified tenant who applied. Seattle is thought to be the only city in the country that has tried to [...]

Dear Landlord Hank: How Do You Handle Evictions?

How do you handle evictions which can be a sometimes messy part of our business? Each week veteran landlord and property manager Hank Rossi answers questions from other landlords and property managers around the country about their rentals. Dear Landlord Hank, How do [...]

Confused Over Service, Assistance And Emotional Support Animals?

The Grace Hill training tip of the week focuses on the confusing issue and definitions of service animals, assistance and emotional support animals. By Ellen Clark You probably hear the terms service animals, assistance animals, and emotional support animal a lot. But do you really know [...]

Reviewed How You Do Criminal Background Checks Lately?

Criminal background checks  and whether you have reviewed lately how you use them in tenant screening is the Grace Hill tip of the week. By Ellen Clark A federal lawsuit in New York is challenging a landlord’s blanket ban on leasing to people with [...]

Could Your Lease Terms, Conditions Or Privileges Mean Discrimination?

The Grace Hill training tip of the week focuses on the issue of how your lease terms, conditions or privileges you provide prospective tenants and existing tenants could be discrimination under the Fair Housing Act. You must treat all prospects and tenants in a consistent way [...]

Dear Landlord Hank: Do You Conduct Rental Inspections? How Often?

How often should a landlord or property manager conduct rental inspections of their property? Each week veteran landlord and property manager Hank Rossi answers questions from other landlords and property managers around the country about their rentals. Dear Landlord Hank, Do you conduct [...]

Dear Landlord Hank: How Do I Motivate My Tenants To Conserve Water?

Getting tenants to conserve water, especially if the landlord is picking up the bill, can be tricky. This week a landlord asks, “How do I motivate my tenants to conserve water?” Each week veteran landlord and property manager Hank Rossi answers questions from [...]

20 Easy, Affordable Maintenance Projects To Update Your Rentals

The smaller maintenance jobs that improve the look and feel of a rental space and make it feel welcoming can really help when it comes to landing that next tenant is the maintenance checkup from Keepe this week.These small improvements and investments really go a [...]

How No Pet Policies Can Be Discriminatory

The landlord and property manager training tip this week comes from Grace Hill and focuses on the issue of how a no pet policy can be discriminatory when it involves potential tenants with disabilities. By Ellen Clark Landlord and property managers must make reasonable accommodations [...]